The Resident Services Ministry Department (RSM) is responsible for creating and maintaining a Christ-centered ministry environment while meeting the most basic needs of the homeless women and families. The physical needs of food, shelter, and clothing along with the much deeper need for a Savior are addressed with all Residents of the WFDC. RSM staff oversee the daily operations of the WFDC and immediately respond to crisis situations from a Biblical perspective. RSM staff hold Residents accountable to all WFDC Policies and Procedures with a balance of Truth and Grace.
Goal:
to be a model of Christ. Meet those in need where they are; touch them; serve them; and do not allow them to be unchanged by the experience.
Betty’s Boutique provides for a wide range of clothing needs for our WFDC Residents. Everything from needed essentials to outfits appropriate for job interviews and a professional workplace environment can be found at Betty’s Boutique. Residents receive mentoring from RSM staff on putting together stylish, attractive, and appropriate outfits for all their clothing needs.
The RSM Building Monitor is responsible for creating and maintaining a Christ-centered ministry environment within their assigned Residential Building. The Building Monitors (BM) oversee the cleanliness of their buildings by conducting daily room checks and supervising participants completing their Work Therapy assignments. BMs provide Residents access to laundry facilities, exercise rooms and assure adherence to all policies and procedures. BMs provide crisis intervention and support to Residents using Biblical principles to minister to their needs. BMs facilitate conflict resolution between residents and provide mediation. Immediate and thorough communication is essential between BMs, management, and the Resident’s case manager.
A variety of services are available to WFDC Residents at Central Station. Over-the-counter meds, bus directions, mail pick-up, personal needs supplies, copies, faxes, sack lunches, and reserved meals may all be obtained at Central Station. RSM staff at Central Station also assist with new Residents moving in as well as conducting after-hour intakes for individuals in crisis.
At the WFDC the Harris Health System maintains an on-site clinic Monday through Friday from 8:00am-3:00pm. Services provided by the Harris Health Clinic include; Medical care by a nurse practitioner or physician assistant, R.N. case management, Gold Card eligibility, TB skin tests, Immunizations for adults and children, Mental Health Services and Health Education. Vision care and Dental care are also services offered by the WFDC. Residents are served on a first-come-first served basis.
The RSM department provides transportation for qualified residents needing transportation to medical appointments, court appearances, mental health evaluations, etc. All transportation requests must be made through the Resident’s case manager.
New Pathways is a Bible-based, 30-day program, designed to stabilize and assess individuals for readiness for further development toward positive life change and successful independent living. The structured program is designed to accommodate homeless single women and single parent individuals who have become homeless as a result of various issues.
