The Resident Services Ministry Department
The Resident Services Ministry Department is responsible for creating and maintaining a Christ-centered ministry environment while meeting the most basic needs of the homeless. The physical needs of food, shelter
Betty’s Boutique provides for a wide range of clothing needs for our WFDC Residents. Everything from needed essentials to outfits appropriate for job interviews and a professional
The RSM Building Monitor is responsible for creating and maintaining a Christ-centered ministry environment within their assigned Residential Building. BM’s oversee the cleanliness of their buildings by conducting daily room checks and supervising participants completing their Work Therapy assignments. BM’s provide Residents access to laundry facilities, exercise rooms and assure adherence to all policies and procedures. BM’s provide crisis intervention and support to Residents using Biblical principles to minister to their needs. BM’s facilitate conflict resolution between residents and provide mediation. Immediate and thorough communication is essential between BM’s, management and the Resident’s case manager.
A variety of services are available to WFDC Residents at Central Station. Over-the-counter meds, bus directions, mail pick-up, personal needs supplies, copies, faxes, sack lunches, and reserved meals may all be obtained at Central Station. RSM staff at Central Station also assist with new Residents moving in as well as conducting after-hour intakes for individuals in crisis. Volunteer Opportunities Available
At the WFDC the Harris Health System maintains an on-site clinic Mon.-Fri., 8am-3pm. Services provided by the Harris Health Clinic include; Medical care by a nurse practitioner or physician assistant, R.N. case management, Gold Card eligibility, TB skin tests, Immunizations for adults and children, Mental Health Services and Health Education. Vision care and Dental care are also services offered by the WFDC. Residents are served on a
The RSM Receptionist at the Visitor’s Center greets all volunteers, donors and visitors while ensuring that only authorized persons enter the facility. The Receptionist receives deliveries, processes outgoing and incoming mail and other shipments and may assist with donations as needed. The Receptionist also responds to emails and other customer service inquires in a timely manner.
The RSM department provides transportation for qualified residents needing transportation to medical appointments, court appearances, mental health evaluations, etc. All transportation requests must be made through the Resident’s case manager.
The Work Therapy program at the WFDC is focused on growing and developing a Biblically-based work ethic within each Resident. The number of Work Therapy hours required is determined by the program in which an individual is enrolled. Work Therapy hours may be assigned in the clothing boutique, in housekeeping, and in the food services department. Work Therapy is mandatory and all Residents are expected to participate.