Job Summary: Provides individual and group assistance in navigating the social, legal, medical and mental health services in and around the Houston-Harris county area. Schedule and monitor the weekend workshops that will be held at and on weekends at Star of Hope for TAYs (Transitional Age Youth and Families) and their caregivers. Provide support to homeless Transitional Age Youth and Families. Assist TAY Specialist with coordinating outside activities and service projects for TAY’s and/or their caregivers.
- Provide individual and group assistance to TAYs and/or their caregiver in navigating the social, legal, medical and mental health services in an around the Houston/Harris county area..
- Coordinate, schedule and monitor the night and/or weekend workshops that are held at Star of Hope for TAY and/or their caregiver.
- Plan implement monthly service projects for TAYs and their caregivers.
- Serve as a liaison between TAY Specialist, Manager of TAYF Services, other Star of Hope staff and the community.
- Serve as an advocate, while helping to educate TAY clients with navigating the health care and social services with planning, transportation, appointments, field trips, outings, interviews and phone calls.
- Minister, mentor, and assist youth in adjusting to the new shelter environment upon entry into the program and maintain appropriate ministry throughout stay.
- Assist TAY Specialist in monthly plans of action for each TAY client.
Other Job Responsibilities:
- Convey appropriate kindness and compassion for every guest entering the facility with dignity and respect while providing inspirational support and encouragement in and outside the classroom.
- Support a safe, secure, and welcoming environment for all guests, staff, donors and volunteers entering or staying within the Star of Hope and report any unsafe conditions to management immediately –SAFETY FIRST.
- Follow and adhere to all Star of Hope agency and facility policies, procedures, and regulations and enforce all facility rules with guests by following the discipline structure guidelines.
- Other duties as assigned.
Education: High School Diploma required.
Skills & Experience: One (1) plus year(s) of experience working with and teaching at- risk or homeless adolescents and young adults in a school, church, or youth program setting. Strong ability to counsel with those experiencing crisis situations. Knowledge and understanding of substance abuse issues, mental health conditions, and homelessness. Strong knowledge in all Microsoft Office applications (Word, Outlook, Power Point, and Excel) and basic administrative and organizational skills. Must be able to pass a criminal background check.